Right of Withdrawal
Please return via the return button
Want to simply return or exchange a racket? Use the return button — it's the fastest way and you don't need this withdrawal form. It's only for the formal statutory withdrawal.
Last updated: 26.08.2026 · Applies to consumers within the meaning of § 13 BGB.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.
If you ordered several goods in a single order that are delivered separately, the withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us
Above Padel GbR
Zugspitzstraße 6
86807 Buchloe
Germany
Email: retoure@abovepadel.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this, though it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract.
We will carry out this reimbursement using the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose manufacture an individual choice or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (e.g. individually personalised rackets).
Declare your withdrawal online
Use this form to send us your withdrawal directly and without any set form. After submitting you will immediately receive confirmation of receipt by email. Using this form is voluntary — you may also inform us informally by email or letter.
Model withdrawal form
(If you want to withdraw from the contract, please complete this form and send it back.)
To
Above Padel GbR
Zugspitzstraße 6
86807 Buchloe
Germany
Email: retoure@abovepadel.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
_______________________________________________
Ordered on (*) / received on (*): _______________________
Name of consumer(s): _______________________
Address of consumer(s): _______________________
Signature of consumer(s) (only for notification on paper): _______________________
Date: _______________________
(*) Delete as appropriate.
This notice applies in addition to our Shipping & Returns page. The returns assistant offered there is a voluntary additional service and does not restrict your statutory rights in any way.
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